Referrals Don’t Just Come; You Need to Put Processes in Place

Referrals are great way for your business not just to increase revenues, but also create a multiplier effect through word of mouth. However, referrals don’t come straight forward. You need to have a proper process designed to catch more referrals!

“Put processes in place in your business that ask for referrals. And make sure the customer experience is above expectations.” – (Starts at 11:21) Jonathan Graves, President, Graves Organization, Inc.

You may reward your existing customers to refer more, and then reward the referrals and so on. There can be various ways but most small business resources suggest that having a proper affiliate plan is the key to success!